Billion4 Terms & Conditions – The Complete Guide for Malaysian Members

Welcome to billion4. These Terms and Conditions ("Terms") govern your use of the billion4.asia website and all services offered by Billion4 Asia Sdn. Bhd. ("billion4", "we", "us"). By registering an account, accessing the website, or using any billion4 services, you agree to be fully bound by these Terms.

Billion4 is an online betting and casino platform serving users in Malaysia. The platform covers Sports Betting including Malaysia Super League and EPL football, IPL cricket, E-Sports, Live Casino, blackjack, lottery, slots jackpot, and virtual sports. All services are subject to the Terms set out in this document.

Billion4 reserves the right to amend, add to, or modify these Terms at any time with reasonable notice. Material changes will be communicated via email or in-platform notification at least 7 days before taking effect. Continued use of the billion4 platform after any changes come into effect constitutes acceptance of the updated terms.

To register and use the billion4 platform, you must meet the following eligibility requirements:

• Must be at least 18 years of age at the time of account registration.
• Must be a resident of or physically located within Malaysia at the time of using the service.
• Register one account only – creating more than one account is strictly prohibited.
• Providing accurate, truthful, and complete information during registration. False or misleading information may result in immediate account suspension.
• Not an individual who has voluntarily self-excluded or been directed by any authority to refrain from using gambling services.

Each member is solely responsible for maintaining the security of their account username and password. billion4 is not liable for any losses resulting from a member's failure to keep their login credentials confidential. If you suspect your account has been compromised, contact the billion4 support team immediately.

A billion4 account is for personal use only and may not be transferred, sold, or shared with any other individual. Use of an account by a third party is strictly prohibited and may result in account suspension and the freezing of all funds in that account pending the outcome of an investigation.

Billion4 supports a range of Malaysian local payment methods for convenient member deposits and withdrawals:

• e-Wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Direct Transfer: DuitNow
• FPX Online Banking: Maybank2u, CIMB Clicks, and other available Malaysian local banks

The minimum deposit amount is RM10, with no maximum deposit limit other than those imposed by your payment provider. Deposited funds are typically credited to your billion4 account within 30 seconds to 5 minutes, depending on the payment method used.

Billion4 reserves the right to temporarily suspend withdrawal processing for security review or KYC compliance purposes. In such cases, the affected member will be notified and the review will be completed within 24 business hours. billion4 does not charge any fees for deposits or withdrawals — however, your e-Wallet provider or bank may apply their own charges, which are beyond billion4's control.

All financial transactions on billion4 are final, except in cases of verifiable technical error. If you notice any discrepancy in your transaction history, please contact the billion4 support team within 72 hours of the transaction in question.

All bonuses and promotions offered by billion4 are subject to specific terms stated on the relevant promotions page. The general conditions applicable to all billion4 promotions are as follows:

• Each promotion may only be claimed once per member, per household, per IP address, and per device unless explicitly stated otherwise.
• Rollover requirements must be completed within the specified time frame before a bonus can be withdrawn. Bonuses where the rollover is not completed within the stipulated period will expire automatically.
• Billion4 reserves the right to void bonuses or withhold withdrawals if there is evidence of promotional abuse, low-risk betting intended to fulfil rollover requirements, or coordination across multiple accounts.
• The welcome bonus is exclusively for new members making their first deposit and cannot be reclaimed once used.
• Promotional value cannot be directly withdrawn as cash until the rollover requirement has been fully met.

The billion4 VIP Programme consists of four tiers: Bronze, Silver, Gold, and Platinum. VIP points are accumulated based on the total amount of valid, active bets placed. billion4 reserves the right to modify VIP tier criteria, points accumulation rates, and associated benefits with reasonable notice to affected members.

Betting on the billion4 platform is governed by the following general rules, which apply across all game categories — from football and cricket to Live Casino, E-Sports, and virtual sports:

• All bets placed and confirmed by the billion4 system are final and cannot be cancelled by the member, except in cases specifically provided for under the relevant sports rules.
• Billion4 reserves the right to void any bet in the event of a technical error, incorrect odds input, or where there is verified evidence of match fixing confirmed by an authorised sports body.
• Bets placed after an event has started (live betting) are subject to additional rules, and odds may change or be suspended at any time during the match.
• In the event of a disputed or unofficial result, billion4 will refer to the official ruling of the relevant event's governing body as the final authority.
• Bets involving conflicts of interest or insider information are strictly prohibited and may result in bet cancellation and account suspension.

For casino games including blackjack, baccarat, roulette, and slots on the billion4 platform, all games run on software from licensed international providers using independently verified Random Number Generators (RNG). The Return to Player (RTP) percentage for each game is available within the relevant game information section on the platform.

Billion4 reserves the right to suspend or close any member's account without prior notice under the following circumstances:

• Evidence of duplicate registration or the use of multiple accounts by the same individual.
• Providing false, misleading, or inaccurate information during registration or the KYC process.
• Suspected activities related to money laundering, fraud, or the financing of illegal activities.
• Any attempt to hack, exploit, or disrupt the technical systems of the billion4 platform.
• Abuse of the bonus or promotion system in violation of the stipulated terms.
• Conduct that violates applicable Malaysian law.

Members who wish to voluntarily close their account may submit a request via live chat or email to support@billion4.asia. Prior to closure, all valid remaining funds (not subject to any outstanding rollover requirements) will be returned to the member within 5 business days via the original payment method used.

For members who wish to take a break from the platform for responsible gaming reasons, a self-exclusion feature is available for a minimum period of 30 days up to permanent exclusion. While a self-exclusion is active, the account cannot be accessed and all promotions will be suspended. Contact billion4 support to find out more about this feature.

Billion4 is committed to protecting the privacy and personal data security of every member. We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) in all matters involving the collection, storage, and processing of members' personal data.

• Personal data collected includes name, phone number, email address, financial information, and transaction history.
• This data is used for identity verification, transaction processing, customer support, fraud prevention, and compliance with legal requirements.
• Billion4 does not sell or disclose members' personal data to third parties for marketing purposes without your consent.
• All communications between your browser and billion4's servers are protected by 256-bit SSL encryption.
• You have the right to access, correct, or request the deletion of your personal data by contacting us at support@billion4.asia.

For full details on how billion4 manages your personal data, please refer to Privacy Policy ours, which is a separate document that complements these Terms & Conditions.

The billion4 platform is provided on an "as is" basis, and billion4 makes no guarantee that the service will be free from interruptions, errors, or unexpected downtime. That said, we strive to maintain platform availability exceeding 99.5% each month.

Billion4 is not liable for betting outcomes, losses, or winnings arising from use of the platform. billion4's maximum liability to any member is limited to the total amount deposited by that member in the 30 days preceding any claim.

Billion4 is not liable for any indirect damages, data loss, business interruption, or other losses arising from the use of or inability to use the billion4 platform, including disruptions caused by third-party internet service providers or issues with the user's own device.

These Terms & Conditions are governed by and construed in accordance with the applicable laws of Malaysia. Any dispute arising from or in connection with these Terms shall be resolved through arbitration or a competent court in Malaysia.

Members agree to comply with all local laws and regulations applicable to the use of online betting services in their area of residence. billion4 is not liable if members access our services from a jurisdiction that restricts or prohibits such activities.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the billion4 platform, please reach out to our team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon on billion4.asia
• Email: support@billion4.asia (response within 24 business hours)
• Telegram & WhatsApp: Through the official billion4 channels listed on our website

Billion4 is committed to handling every complaint fairly and transparently. All complaints will be acknowledged within 24 hours and resolved within 5 business days in most cases. More complex complaints may require up to 14 business days for full resolution.